Extended Warranty
Product ID:With the Extended Warranty, your coverage will extend to 3 years from the original shipment date of the device, not including additional accessories purchased, and adds up to 2 years of accidental damage coverage, each subject to a reduced service fee plus applicable tax. The warranty prices and service fees vary upon each individual device and can be found under the "Service Fees" tab.
*One warranty can only cover one device. If you want more than one device to be covered, please change the quantity number for the specific device.
All charges for coverage shall be non-refundable after 30 days from receipt. If you cancel the Extended Warranty within the first 30 days after receipt and have not made a claim, you will receive a full refund of the price of the Extended Warranty.
BlueDial (BD10-783): $70 BlueDial (BD10-793): $80 BlueDial-LT (BDLT-102): $35 BlueDial-LT (BDLT-103): $40 BlueDial-LT (BDLT-202): $40 BlueDial-LT (BDLT-203): $45 BlueDial-LT (BDLT-302): $70 BlueDial-LT (BDLT-402): $100 WiMER1: $50 WiMER2: $50 WiMER3: $60 WiMER4A: $55 Pile Load Test Kit: $250 BluePSI: $50 Crankshaft Deflection Kit: $260 Rotor Runout Kit (BD10-783): $110 Rotor Runout Kit (BD10-793): $120 BlueAngle: $30 RMS Tester: $200
After Motionics, LLC have received the Covered Product, Motionics, LLC representative will do one of the following:
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Service or repair the covered product to conform to the applicable warranty.
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Replace the covered product with goods those are identical or reasonably equivalent to the warranted goods.
What does the Extended Warranty cover?
What’s covered under “accidental damage?”
I already bought my device, can I still get coverage from the Extended Warranty?
Once I’ve purchased the Extended Warranty, when does my coverage begin?
What isn’t covered by the Extended Warranty?
How quickly can I expect to receive service?
Does the warranty extend after repairs are done?
The Extended Warranty covers all defects in material and workmanship for 3 years and adds 2 years of accidental damage claim, each subject to a service fee.
What is the service fee for?Service fees are reduced prices for repairing or replacing the device covered by the Extended Warranty.
What’s covered under “accidental damage?”In terms of accidental damage, the extended warranty applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected and unintentional external event that arises from normal usage. For example, damage caused by dropping or liquid contact from spills.
I already bought my device. Can I still get coverage from the Extended Warranty?Yes! Previous customers, who made the purchase within the last 365 days, can still add the Extended Warranty for their device(s).
Once I’ve purchased the Extended Warranty, when does my coverage begin?The Extended Warranty begins the date the product is shipped from our facility.
What isn’t covered by the Extended Warranty?The Extended Warranty does not cover normal wear and tear, excessive or catastrophic damage, theft, misplacement, or damage caused by reckless, abusive, intentional conduct.
How do I submit a claim?To submit a claim, fill out the form on www.motionics.com/warranty.html at the bottom of the site that is labeled “Claim Form.”
How quickly can I expect to receive service?You can file a claim anytime at www.motionics.com/warranty.html.
Does the warranty extend after repairs have been done?Once your device has been repaired through Motionics, a 1-year limited warranty begins from the date the product is shipped back to you.
Can I cancel my plan?Yes! If you cancel the Extended Warranty within the first 30 days after receipt and have not made a claim, you will receive a full refund of the price. All charges for coverage shall be non-refundable after 30 days from receipt.
