Return & Refund
Please contact us before returning any package! We'll do our best to help you out if you have any issues!
Most items are returnable within 14 days from the date you receive it. To be eligible for a return, your item must be unused and in the original package. Certain items are not returnable or may be subject to a restocking fee. Please contact us to confirm return eligibility.
Here is the return address:
Motionics, LLC
8500 Shoal Creek Blvd Building 4 Suite 209
Austin, TX 78757
Customers are responsible for return shipping costs unless the product arrives damaged or defective.
Once we receive the returning item, we will inspect it and start refund process. The original shipping charges are not refundable.
Most items are returnable within 14 days from the date you receive it. To be eligible for a return, your item must be unused and in the original package. Certain items are not returnable or may be subject to a restocking fee. Please contact us to confirm return eligibility.
Here is the return address:
Motionics, LLC
8500 Shoal Creek Blvd Building 4 Suite 209
Austin, TX 78757
Customers are responsible for return shipping costs unless the product arrives damaged or defective.
Once we receive the returning item, we will inspect it and start refund process. The original shipping charges are not refundable.