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Return & Refund

Please contact us before returning any package! We'll do our best to help you out if you have any issues!

You have 15 days to return an item from the date you receive it. To be eligible for a return, your item must be unused and in the original package.

Please send the returning package to the following address:
Motionics, LLC
8500 Shoal Creek Blvd Building 4 Suite 209
Austin, TX 78757

Customers are responsible for return shipping costs unless the product arrives damaged or defective.

Once we receive the returning item, we will inspect it and issue a full refund to your original method of payment in 14 business days.
Unfortunately, we cannot refund your original shipping charges.